Privacy & Cookie Policy

Last updated: March 23, 2026

Welcome to **English Official** (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit **www.englishofficial.com** (“Site”), in line with applicable data protection laws including the EU/UK General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act as amended by the CPRA (“CCPA/CPRA”).

By using our Site, you agree to the practices described in this Policy. If you do not agree, please do not access or use the Site.

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## 1. Information we collect

We may collect the following categories of information:

– Personal identifiers: name, email address, contact details, online identifiers (such as IP address), and account details if you register.
– Usage and device data: browser type, device information, operating system, pages visited, time and date of visits, time spent, and referring URLs.
– Cookies and tracking data: cookie identifiers, preferences, analytics data, and similar tracking technologies.

We do not intentionally collect sensitive personal information (such as financial, health, or biometric data). If this changes, we will update this Policy and provide additional notices where required.

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2. Legal bases for processing (GDPR)

For individuals in the EU/EEA or UK, we process personal data only when we have a lawful basis, which may include:

– Consent: for non‑essential cookies, newsletters, and certain marketing communications.
– Contract: to provide you with services or content you request.
– Legitimate interests: to secure our Site, prevent fraud, and improve our services, provided these interests are not overridden by your rights.
– Legal obligations: where processing is necessary to comply with applicable laws.

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3. How we use your information

We use your information to:

– Provide, operate, and maintain the Site and its features.
– Improve and personalize content, user experience, and functionality.
– Communicate with you, including responding to inquiries and sending updates or newsletters (where you have opted in, if required).
– Monitor and analyze usage and performance for security and optimization.
– Detect, prevent, and address technical issues, misuse, or fraud.

We will not use personal data for purposes that are incompatible with those described in this Policy without informing you and, where required, obtaining your consent.

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4. Cookies and similar technologies

4.1 What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to site owners. Similar technologies (such as pixels, tags, and local storage) may also be used for similar purposes.

4.2 Types of cookies we use

We may use the following types of cookies on our Site:

– Essential (strictly necessary) cookies
– Required for core functionality (e.g., page navigation, security).
– The Site cannot function properly without these cookies.

– Preference (functionality) cookies
– Remember your settings and choices (such as language preferences).

– Analytics/performance cookies
– Help us understand how visitors use the Site, which pages are most popular, and how users navigate, so we can improve our content and services.

– Marketing/advertising cookies (if enabled)
– Used to deliver relevant content or ads and measure the effectiveness of campaigns.

4.3 Cookie consent and control

Where required by law (for example, for EU/UK visitors), non‑essential cookies will only be set after you give your consent (e.g., via a cookie banner or settings). You can:

– Manage or withdraw your consent at any time using your browser settings and, if available, our cookie preferences tool.
– Configure your browser to refuse cookies or to alert you when cookies are being sent.

Please note that disabling certain cookies may affect the functionality or performance of the Site.

4.4 Third‑party cookies

We may allow third‑party service providers (for example, analytics or embedded content providers) to set cookies on your device when you visit our Site. These providers may collect information about your online activities over time and across different websites. Their use of cookies is governed by their own privacy and cookie policies.

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5. Data sharing and disclosure

We do not sell your personal information in the conventional sense. If our use of certain technologies is ever considered a “sale” or “sharing” under CCPA/CPRA, you will be informed and given the right to opt out.

We may share information with:

– Service providers: hosting, analytics, email delivery, and other technical partners who process data on our behalf under appropriate confidentiality and security obligations.
– Legal and regulatory authorities: where required to comply with laws, court orders, or government requests.
– Professional advisers: such as lawyers or auditors, where necessary to protect our legal rights.

If we ever engage in “selling” or “sharing” personal information as defined by California law (for example, via certain targeted advertising tools), we will update this Policy and provide a clear “Do Not Sell or Share My Personal Information” mechanism.

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6. International data transfers

Our Site may be operated from India or other locations, and your data may be processed in countries outside your own, including outside the EU/EEA or UK.

Where we transfer personal data from the EU/EEA or UK to countries that do not provide an equivalent level of data protection, we will rely on appropriate safeguards such as Standard Contractual Clauses or other mechanisms recognized by applicable law.

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7. Data retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Policy, including meeting legal, accounting, or reporting requirements.

Retention periods may differ depending on the type of data and context, but we periodically review the data we hold and delete or anonymize it when it is no longer needed.

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8. Your rights under GDPR (EU/UK users)

If you are in the EU/EEA or UK, you may have the following rights, subject to legal conditions and limitations:

– Right to be informed about how your data is used.
– Right of access to the personal data we hold about you.
– Right to rectification of inaccurate or incomplete data.
– Right to erasure (“right to be forgotten”) in certain circumstances.
– Right to restrict processing in specific situations.
– Right to data portability, to receive data in a structured, commonly used format.
– Right to object to certain processing, including direct marketing.
– Right not to be subject to decisions based solely on automated processing, including profiling, where they have legal or similarly significant effects.

To exercise these rights, please contact us using the details in the “Contact us” section. We may need to verify your identity before responding to your request.

You also have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been infringed.

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9. Your rights under CCPA/CPRA (California residents)

If you are a California resident, you may have the following rights regarding your personal information, subject to certain legal limitations:

– Right to know: to request information about the categories and specific pieces of personal information we have collected, the sources, purposes of use, and categories of third parties to whom it is disclosed (for the preceding 12 months).
– Right to delete: to request deletion of personal information we collected from you, subject to certain exceptions.
– Right to correct: to request correction of inaccurate personal information about you.
– Right to opt out of sale or sharing: if we sell or share personal information as defined by law, you have the right to opt out at any time.
– Right to non‑discrimination: we will not discriminate against you for exercising your CCPA/CPRA rights.

You may submit a verifiable consumer request using the contact details provided below. We may ask for information necessary to verify your identity and residency before responding.

If and when applicable, we will provide a dedicated “Do Not Sell or Share My Personal Information” option on our Site.

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10. Children’s privacy

Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from them.

If you believe that a child under 13 has provided us with personal information, please contact us and we will promptly delete such information.

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11. Data security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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12. Third‑party websites and services

Our Site may contain links to third‑party websites, plug‑ins, or services that are not operated or controlled by us.

We are not responsible for the content, security, or privacy practices of these third parties, and we encourage you to review their privacy and cookie policies before providing any personal information.

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13. Changes to this Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

When we do, we will revise the “Last updated” date at the top of this page and may provide additional notice (such as a banner or email) where appropriate.

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14. Contact us

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or our data practices, please contact:

English Official
Email: support@englishofficial.com
Website: www.englishofficial.com